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Why Developing Emotional Intelligence is a Key Leadership Skill


Emotional intelligence (EI) is the ability to recognize, understand, and manage one's own emotions, as well as the emotions of others. Leaders who possess high levels of EI are better equipped to navigate the complexities of the modern workplace and build strong, productive relationships with their team members. In this sense, developing EI is critical to the success of any organization, and the business case for leaders to do so is strong.


Here are 6 key reasons why leaders of organizations need to develop their emotional intelligence:


  1. Improved interpersonal relationships: Leaders who possess high levels of EI can connect with others on a deeper level, build stronger relationships, and create a more positive and collaborative work environment. This translates into improved team performance, better employee retention rates, and higher levels of job satisfaction among team members.

  2. Better decision-making: Emotions play a significant role in the decision-making process, and leaders who are in touch with their emotions and those of their team members are better equipped to make sound, informed decisions. Leaders with high EI are able to balance their emotions with objective analysis, leading to better decisions that benefit the organization as a whole.

  3. Increased resilience: Leaders who possess high levels of EI are more resilient in the face of adversity. They are better able to cope with stress, overcome setbacks, and maintain a positive outlook, even in challenging situations. This resilience allows them to lead their teams through difficult times and emerge stronger on the other side.

  4. Enhanced communication skills: Effective communication is a critical component of successful leadership, and leaders who possess high levels of EI can communicate more effectively with their team members. They are better able to listen actively, convey empathy, and communicate their ideas clearly, leading to improved collaboration and better outcomes for the organization.

  5. Improved conflict resolution: Conflict is an inevitable part of any workplace, but leaders who possess high levels of EI are better equipped to resolve conflicts in a positive and productive manner. They can remain calm under pressure, listen actively to all parties involved, and find creative solutions that satisfy everyone's needs.

  6. Enhanced self-awareness: Leaders who possess high levels of EI are more self-aware and better able to understand their own strengths and weaknesses. This allows them to make more informed decisions, delegate tasks more effectively, and create a more positive work environment for their team members.


In summary, the business case for leaders to develop their emotional intelligence is strong. Leaders who possess high levels of EI are bette equipped to build strong, productive relationships with their team members, make sound decisions, cope with stress and adversity, communicate effectively, resolve conflicts, and understand their own strengths and weaknesses. These benefits translate into improved team performance, higher levels of job satisfaction among team members, and better outcomes for the organization as a whole.


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KERRY BROWN

Certified Professional Business Coach, CEO


An inspiring, internationally recognized business advisor and coach, Kerry is proud of her reputation for providing practical, insightful, creative and – above all – results based solutions. Kerry’s unique approach can be summed up in three words: clarity, strategy and accountability.


Today Kerry is an engaging speaker, Master Certified Advanced Professional Business Coach, Certified MasterMind Executive Coach, Certified Professional in Leadership Development, and Certified Adaptability Coach & Consultant with more than 26 years’ experience.


Kerry works to improve effectiveness for executives, entrepreneurs, business owners, top producing sales professionals and individuals in leadership roles. Many of her coaching relationships extend for many years. The scope of her company's programs range from: individual coaching, both in person and online; workshop facilitation; retreats, seminars; keynote presentations; and team building programs.

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