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Privacy Policy

Last Updated: May 17th, 2024


The Professional Business Coaches Association of Canada (PBCA) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website,, and use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.


1. What Information Do We Collect?

We may collect personal information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, subscribe to our newsletter, fill out a form, and in connection with other activities, services, features, or resources we make available on our site. The types of information we may collect include:

  • Personal Identification Information: Name, email address, phone number, mailing address, job title, company name, and other information you provide voluntarily.

  • Technical Information: IP address, browser type, operating system, referring URLs, access times, and other technical information automatically collected when you visit our site.

  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and other tracking technologies.


2. How Do We Collect Information?

We collect personal information from you when you voluntarily provide it to us, such as when you:

  • Conduct a transaction on our website

  • Fill out a registration or subscription form

  • Subscribe to our newsletter

  • Communicate with us via contact forms or email


3. Why Do We Collect Such Personal Information?

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate our services

  • To provide our users with ongoing customer assistance and technical support

  • To contact our visitors and users with general or personalized service-related notices and promotional messages

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services

  • To comply with any applicable laws and regulations


4. How Do We Store, Use, Share, and Disclose Your Personal Information?

  • Storage and Security: We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

  • Third-Party Services: We do not sell, trade, or rent your personal identification information to others. However, we may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential.

  • Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, or protect the personal safety of users of the site or the public.


5. How Do We Communicate with Our Site Visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.


6. How Do We Use Cookies and Other Tracking Tools?

Our site may use cookies and other tracking technologies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. We use cookies to:

  • Understand and save your preferences for future visits.

  • Keep track of advertisements

  • Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future.


7. How Can Your Site Visitors Withdraw Their Consent?

If you don’t want us to process your data anymore, please contact us at


8. Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

9. Questions and Your Contact Information

If you would like to: access, correct, amend, or delete any personal information we have about you, you are invited to contact us at

Professional Business Coaches Association of Canada (PBCA)

By using our site, you signify your acceptance of this Privacy Policy.

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